FAQ

We deliver across India in 3–7 business days. Metro cities typically receive orders within 3–4 days.

Yes! Free shipping on all prepaid orders above ₹399. Standard shipping of ₹79 applies below that.

Yes. After you confirm on WhatsApp, our team shares tracking updates on WhatsApp or SMS once your order ships.

We deliver to 25,000+ PIN codes across India. Enter your PIN code at checkout to check availability.

Checkout is confirmed over WhatsApp. Our team will guide you through UPI or other payment options after you place the order.

Yes — mention COD when you confirm on WhatsApp. Availability may depend on your PIN code and order value.

Orders are saved securely and confirmed on WhatsApp with our team before payment or dispatch.

We accept eligible returns within 4 days of delivery on unused products in original packaging. Wrong, damaged, or defective items are covered. See our Return & Refund Policy for details.

Contact us on WhatsApp or email with your Order ID. We'll arrange a free pickup within 2 business days.

Refunds are processed within 5–7 business days after we receive the returned product.

Every toy on KidoHome is BIS certified and meets IS 9873 safety standards. We only stock from trusted brands.

Yes, age recommendations are based on safety testing and developmental appropriateness. Always follow the age label.

100% authentic. We source directly from brands and authorized distributors. No counterfeits, ever.