Return & Refund Policy

Returns are accepted within 4 days after the product is delivered. Please contact us as soon as possible if something is wrong with your order.

Requests raised after 4 days of delivery may not be eligible, except where required by applicable law.

To qualify for return, the product must be unused and in its original packaging, with all tags, accessories, manuals, and free gifts included with the order.

Products that show signs of use, washing, assembly damage, missing parts, or non-original packaging may be rejected after inspection.

The following issues are eligible for return, replacement, or refund after verification:

Approved refunds are processed to the original payment method after we receive the product back and complete inspection.

If the item was paid through Razorpay, the refund is initiated to the same source used at checkout wherever the payment provider allows.

After inspection and approval, refund processing time may vary depending on your bank, UPI app, card issuer, or payment provider.

KidoHome initiates eligible refunds promptly, but the date funds appear in your account is controlled by the payment provider and may take additional business days.

To start a return, use My Orders after login where available, or email kidohome16@gmail.com / call +91 7303977071 with your order ID, photos of the issue, and a short description.

Please do not discard the original packaging until the return is resolved.